Premium Support

We pride ourselves on offering the best support out there for any free and open source node project.


Attention to detail

Our Premium Support service is for customers that prefer personalized assistance. Want to make sure everything is setup correctly? Have a technical issue that you need a pro to guide you through?

Our team of experts will ensure you are up and running smoothly.


How it works

Purchase Premium Support in our store, then create a ticket with your order number and inquiry.

Most inquiries or issues are resolved via email and any feature guide should be easy for you to follow. If your case requires it, we are happy to schedule 1-on-1 chat session to walk you through the steps.


A couple rules to mention

We will never ask you to share sensitive information with us such as passwords, private keys, or seed phrases. You can ask any questions about RoninDojo, but we do not give financial or investment advice.


Premium Support Coverage

We are aware that Bitcoin and privacy are complex topics. Our Premium Support deals primarily with Tanto Nodes, Samourai Wallet, Whirlpool, and RoninMobiles. If there is something else you require assistance with, please inquire. We may be able to help with your issue.

Initial Setup vs Premium

Our support in a glance

Here is an overview what's included in the initial setup support vs premium support.

What's included

Initial Setup

I'm going to purchase a Tanto


I'm going to purchase a Tanto Bundle


Valid from date of purchase

   3 Month

   1 Month

Tanto 100% synced

Help connecting your Samourai Wallet

Help connecting Your Whirlpool

Import previous wallet

Data migration

Connecting hardware wallets

Feature walk-throughs