Schedule a demo with us
We can help you solve company communication.
We pride ourselves on offering the best support out there for any free and open source node project.
Our Premium Support service is for customers that prefer personalized assistance. Want to make sure everything is setup correctly? Have a technical issue that you need a pro to guide you through?
Our team of experts will ensure you are up and running smoothly.
Purchase Premium Support in our store, then create a ticket with your order number and inquiry.
Most inquiries or issues are resolved via email and any feature guide should be easy for you to
follow. If your case requires it, we are happy to schedule 1-on-1 chat session to walk you through the steps.
We will never ask you to share sensitive information with us such as passwords, private keys, or seed phrases. You can ask any questions about RoninDojo, but we do not give financial or investment advice.
We are aware that Bitcoin and privacy are complex topics. Our Premium Support deals primarily with Tanto Nodes, Samourai Wallet, Whirlpool, and RoninMobiles. If there is something else you require assistance with, please inquire. We may be able to help with your issue.
Here is an overview what's included in the initial setup support vs premium support.
What's included |
Support
Initial Setup |
Support
Premium |
|---|---|---|
|
I'm going to purchase a Tanto |
FREE |
|
|
I'm going to purchase a Tanto Bundle |
FREE |
|
|
Valid from date of purchase |
3 Month
|
1 Month
|
|
Tanto 100% synced |
|
|
|
Help connecting your Samourai Wallet |
|
|
|
Help connecting Your Whirlpool |
|
|
|
Import previous wallet |
|
|
|
Data migration |
|
|
|
Connecting hardware wallets |
|
|
|
Feature walk-throughs |
|
|
