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Updated 3/28/2022
If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer returns or exchanges within 30 days of purchase. You can return your product for store credit, a different product, or a refund to the original payment method. Since are a small business, the shipping fee is not included in the return.
Contact sales@ronindojo.io and provide the email address, invoice ID, or bitcoin TXID used for the purchase.
Let us know product you wish to return or exchange from your order.
Send all items back to us using the business shipping address provided.
Under the CCPA, among other rights, California consumers have the right to:
Discounted items are final and cannot be returned or exchanged
Returned items must have no visible signs of wear, scratches, or broken parts.
Any item that is not in returned in restocking condition(2) will be handled on a case by case basis and could result in a void return.
Any item that arrives damaged must be photographed with original packaging and reported within 14 days.
Not sure exactly what we’re looking for or just want clarification? We’d be happy to chat with you and clear things up for you. Anytime!
